The DTAs are full-time career employees who provide technical support in the areas of desktop and software support, and also various other technical areas such as printers and other devices.  Each DTA is assigned to a specific administrative unit, such as the Dodd Group or the Royce group, and spends 80% of their time as the primary contact for technology related concerns.  They each have a wide variety of experience utilizing networking and communication protocols, graphic design concepts, and data management stratagems. The other 20% of DTA time is spent working on special projects, such as, computer lab imaging, website design, and the bi-weekly home computer support clinics.

Dave Nguyen Support Coordinator Phone: 310-206-1809 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Office: Public Affairs Building 1084	Roozbeh Kavian Humanities Administrative Group Phone: 310-206-8520 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Office: Humanities 116 Schedule
Bryan Jung Rolfe / Campbell Administrative Group Phone: 310-206-3211 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Office: Rolfe 1106 Schedule	Steve Lee Asian Languages & Cultures Phone: 310-206-8235 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Office: Royce 290B Schedule
Alastair Thorne West Tower Humanities Group / Clark Library Phone: 310-206-8552 / 323-731-8529 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Office: Royce 210 Schedule	Dave Medina Dodd Humanities Group / Philosophy and Religion Phone: 310-825-5247 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Office: Dodd 200A Schedule
Bronson Tran Department of English Phone: 310-209-2163 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Office: Humanities 164 Schedule

These are some examples that a DTAs provide:

• Migration from an old computer to a new computer
• Software installation and training
• Printer installation and troubleshooting
• PDA troubleshooting
• Email set up
• Email use and training
• Computer hardware upgrades
• Hardware troubleshooting and repair
• Software troubleshooting and updates
• Computer advice
• Virus and spyware scanning
• Computer maintenance
• Projector set up
• And much more